Through the Online Customer Centre you can:

  • change your address easily online, so there’s no need to write to us
  • save your valuations so you can access them offline
  • re-order your documents so you can easily see the ones that are most important to you.

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New users Register here to use the Customer Centre.

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CHANGES WHEN YOU PAY ONLINE BY DEBIT CARD

New EU regulations require us to obtain more information when taking debit card payments online. If you pay by this method, you may notice some changes to our payment screens. These include information about your billing address, including a phone number, which your bank or building society may need to send you a one-off code to complete the payment process.
These changes will go live from 2 September. These new rules will ensure a greater level of security when paying for your investments online by debit card.

YOU MAY BE ASKED TO UPDATE YOUR PASSWORD

We are updating the security on your online account. As part of this update, if your password is less than eight characters, you’ll be asked to choose a new one when you next log in. This is generally good practice because having a long password helps to keep your account secure. To change your password, simply follow the instructions on screen and if you have any questions please call us on the number above and we will be happy to help.

OLD MUTUAL INTERNATIONAL CUSTOMERS

If you have an Old Mutual International policy, please click here to email us or call 01624 655 555, and we will help you register for our International online service.   

As part of this service we use cookies. More information can be found in our cookie policy.

Welcome to your Customer Centre

Brand new user?


If you haven’t used our online services before, and would like to view your accounts under one sign in, then you can register easily. Just click on the 'Register' button to the right.

Read the registration guide or view our quick video on how you can register.

Watch here

NEW FUND CENTRE


Easy to navigate, our new fund centre allows you to quickly access price and performance information on the funds we offer across our platform and life and pension fund ranges. You can also access new interactive factsheets, plus key fund manager documents such as KIIDs.

EXPLORE NOW 

HELP AND SUPPORT FOR EXISTING CUSTOMERS


 

If you need support, helpful information or contact details for your life insurance, investment or pension policy, visit our ‘Existing customers’ section of our website.

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