We’ve added some features to improve your online service. These include:

  • The option to change your address easily online, removing the need to write to us
  • The ability to save your valuations in order to access offline
  • The ability to re-order your documents for ease of viewing

These changes are part of our continuing review of our service to provide an outstanding online experience.

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New users Register here to use the Customer Centre.

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If you have not logged on to our Customer Centre since April 2014 your account will have been de-activated so please re-register using the ‘Register’ button above.

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Welcome to your new Customer Centre

Brand new user?


If you haven’t used our online services before, and would like to view your accounts under one sign in, then you can register easily. Just click on the 'Register' button to the right.

Read the registration guide or view our quick video on how you can register.

Watch here

RETIREMENT INCOME UNCOVERED


We have just published the findings from our latest ‘Retirement Income Uncovered’ survey. It focuses on people’s expectations of retirement, including levels and sources of income. It also highlights the difference receiving financial advice has made in delivering improved levels of retirement income.


Find out more about how retirement in the UK is changing.

Discover our latest money articles


Visit our Advice Matters site to gain a better understanding of why financial advice matters and how it works. 

You'll find lots of useful content including:

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